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Charles R. VanDercook

AI-native Revenue Operations and Growth leader with experience building and scaling revenue workflows across a national two-sided marketplace. Hands-on builder of AI agents, prompt-driven workflows, routing logic, lifecycle automation, reporting, and GTM systems. I work from the front line, find the high-friction workflows, and replace manual work with systems teams actually adopt.

Phoenix, AZ charles@vandercookventuresllc.com (480) 544-3150 LinkedIn ↗
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Open to Revenue Operations and growth leadership roles.

Selected Career Highlights

  • Lead RevOps and GTM process strategy for a national two-sided marketplace operating across dozens of U.S. markets.
  • Earned three promotions in 21 months, advancing from Marketplace Strategist to Head of Growth.
  • Built automation across lead routing, lifecycle management, alerts, handoffs, and reporting.
  • Built and deployed internal AI agents supporting Sales, RevOps, Customer Success, and Account Management.
  • Led cross-functional systems and process initiatives spanning Engineering, Data, Product, and revenue teams.

Core Competencies

Revenue OperationsAI Workflow DesignProcess Optimization Prompt EngineeringAgentic WorkflowsWorkflow Orchestration GTM SystemsLead RoutingLifecycle Automation Data AnalysisRevenue AnalyticsProcess Mapping Rep EnablementCross-Functional LeadershipChange Management

Technology

Claude CodeSalesforcePostgreSQLSQL APIsZapierOutreach.ioHubSpot VoiceflowTableauLookerZoomInfoGitHub

Professional Experience

Head of Growth

Oct 2024 to Present
Qwick · Scottsdale, AZ
  • Led RevOps process and GTM systems strategy supporting sellers and Account Management at scale.
  • Built AI-first workflows that remove manual work, surface action, and improve rep productivity.
  • Owned routing, lifecycle automation, CRM workflows, reporting, alerts, and cross-functional handoffs.
  • Partnered with Engineering, Product, Data, and revenue teams to scope, ship, and iterate workflow changes.
  • Self-sufficient with SQL, reporting, and frontline feedback to identify bottlenecks and prioritize high-ROI improvements.
  • Built revenue operations frameworks that strengthened reporting discipline and supported clearer decision-making.
  • Led cross-functional process and systems alignment through a period of significant organizational change.

Regional Operations Manager

Jan 2024 to Oct 2024
Qwick · Scottsdale, AZ
  • Owned marketplace performance across multiple U.S. regions.
  • Built Zapier and AI automations that measurably reduced manual workload across core workflows.
  • Built and deployed an internal AI assistant supporting Mid-Market operations and enablement.
  • Led launch and recovery task forces, using data and frontline feedback to improve market performance.

Marketplace Operations Strategist

Jan 2023 to Jan 2024
Qwick · Scottsdale, AZ
  • Managed marketplace performance across six established U.S. markets.
  • Shadowed frontline workflows and built SOPs and automations that improved onboarding and profitability.
  • Led cross-functional task forces to restore revenue and operational KPIs across challenged markets.
  • Improved onboarding workflows, reducing client ramp time and creating more scalable processes.

AI & Automation Projects

Founder, A³ Arizona Advanced Automation

2026
arizona-advanced-automation.com
  • Build and deploy AI agents, automations, and integrated workflows that solve real operational problems for SMBs.
  • Connect LLMs, APIs, and business systems to automate revenue, customer, and back-office workflows.
  • Rapidly prototype AI solutions, test them with real users, and iterate based on adoption and measurable impact.
  • Help businesses turn high-friction manual work into scalable, AI-first operating processes.

12+ Years Operations & Leadership

Multi-Unit Operations & General Management

Fairmont Hotels & Resorts · Founders Table Restaurant Group · Darden Restaurant Group · KemperSports Golf & Leisure
  • Led teams across hotels, restaurants, and golf operations spanning $9M to $500M properties.
  • Built frontline processes, trained hundreds, and improved execution in high-volume operating environments.
  • Developed leaders across multiple management levels while driving accountability and customer outcomes.

Boards & Leadership

Fundraising Chair & Board Member

Jan 2026 to Present
Northern Arizona University, Hotel & Restaurant Management Board

Advisory Board Member

Nov 2025 to Present
Arizona Christian University, Strategic AI Program

Certifications

· HubSpot: Revenue Operations, Sales Hub Software, Digital Marketing
· ZoomInfo Admin Certification
· Salesforce Agentforce Certification (Expected Q4 2026)
· Zapier Innovation Fellow
· Udemy SQL Certification
· Pendo.io Admin Certification

Education

Northern Arizona University

B.S. in Hotel & Restaurant Management · Certificate in Accounting

Volunteering

Planning Member, Cure for Cluster 5K Run/Walk

  • The largest independent fundraiser for the cause in 2024.
  • This one’s personal. I’ve lived with Trigeminal Neuralgia (cluster headaches) since I was 13, and helping find a cure matters a lot to me.
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